Associate Director Resource Management

Written By Dan Swanson
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TITLE: Associate Director Resource Management

DEPARTMENT: Operations

REPORTS TO: Chief Business Officer (CBO)

CLASSIFICATION: Exempt (salary)

STATUS: Full Time

LOCATION: Varies Between Remote, at a Client Site in the US and at an office

cGMPnow accelerates Next Generation Therapies to patients by providing GxP Manufacturing & QC Laboratory Equipment, GxP Computerized Systems, Commissioning & Qualification, and Procurement services using project-dedicated expert resources.

With our unique project delivery methodology and owner-focused involvement, we bring new products to the market faster by providing cGMP systems faster.

POSITION SUMMARY:   

The Associate Director of Resource Management is a senior, strategic role responsible for staffing, loading, and balancing active project work across the firm’s full service portfolio and identifying resources for future project work. This individual owns the end-to-end resource strategy, leveraging both internal talent and a deep external network of strategic partners, subcontractors, and independent consultants to ensure projects are staffed with the right expertise, at the right time, and at the right cost.

This is a critical leadership position, not a transactional one. The ideal candidate must be a highly connected, organized, and seasoned professional with a deep understanding of the commercial, operational, and cultural aspects of engineering and GMP-compliance consulting firms. This leader will be responsible for proactively building and curating a reliable bench of specialized resources, including those in architecture, engineering, process, automation/ITOT, GMP-compliance consulting, CQV, and Operational Readiness.


COMPENSATION & BENEFITS:

Salary Compensation Range: $150,000 - $245,000 annual depending on years of relevant experience 

This position is eligible for healthcare benefits with the employee premiums 100% paid for by the company, enrollment in a retirement savings plan with company contributions, company matching of charitable contributions, profit sharing and is eligible for paid time off.  

Please note that the salary information is a general guideline only. Other factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.

REQUIREMENTS:

  • Demonstrated experience in resource management, staffing, & recruiting

  • Familiarity with resource planning tools, project management platforms, and utilization reporting

  • Bachelor’s degree in Engineering, Chemistry, Biology or related applied science discipline

  • 10+ years of experience within engineering consulting, engineering procurement construction (EPC), or professional services firm in life sciences, pharmaceutical, biotech, or advanced manufacturing consulting

  • Proven, extensive professional network across engineering, consulting, and specialized subcontracting/consulting communities

  • Strong commercial acumen—understanding utilization, margin, rate structures, and project economics

  • Highly organized, proactive, and comfortable operating with ambiguity

  • Deep understanding of multidisciplinary GMP professional services and project delivery models

  • Excellent leadership, communication, and client-facing skills; able to influence decision-making at senior levels.

  • Strong working knowledge of GMP bioprocessing, advanced therapeutics, ADC/HPAPI, sterile operations, or other GMP-regulated modalities

  • Familiar with ASME BPE, ISPE Baseline Guides, EU/FDA regulations, cGMPs, and risk-based design methodologies

  • Able to work in the US without sponsorship now or any time or in the future  



ESSENTIAL TECHNICAL FUNCTIONS and RESPONSIBILITIES:

Strategic Portfolio Operations & Resource Deployment Focus

Balancing current supply and demand to ensure high-quality delivery

  • Portfolio Optimization: Own firm-wide resource planning, staffing, and utilization across all active and forecasted projects  

  • Utilization Management: Load and balance resources across concurrent projects to align to with productivity targets established by the COO and to maximize utilization while protecting delivery quality and employee sustainability  

  • Demand Forecasting: Partner with Operations, Project Management, and Business Development to anticipate upcoming demand and proactively build staffing plans  

  • Risk Mitigation: Identify risks related to capacity, skills gaps, or delivery constraints and implement mitigation strategies  

  • Internal Deployment: Identify, recruit, and deploy internal resources aligned to project needs, skillsets, availability, and development goals  

  • PSO Resource Management Meetings:  Conduct regularly occurring Professional Service Operations resource management meetings and the associated PSO resource tracking tool

Talent Sourcing Focus

Building and managing the "bench" 

  • Network Leveraging: Leverage an extensive professional network to source external talent quickly and effectively  

  • Market Intelligence: Proactively identify and engage highly skilled individuals and boutique firms before demand materializes, providing leadership with insights into market trends, labor availability, rate movements, and emerging skillsets.  

  • Commercial Negotiation: Negotiate rates and terms aligned with firm margin targets and client expectations.  

  • Ecosystem Growth: Continuously evaluate partner performance and identify opportunities to strengthen or diversify the partner ecosystem

  • Bench Management: Build and maintain a vetted bench of subcontractors, consultants, and partner firms across all service lines    

  • Internal Resource Identification: Identify upcoming internal resource needs to Human Resources and support recruiting and hiring efforts

Processes, Systems & Data-Driven Reporting Focus

Creating the scalable infrastructure and reporting required to lead the function

  • Scalable Infrastructure: Develop and maintain scalable resource management processes, tools, and dashboards.  

  • SRM Maintenance: Maintain a comprehensive subcontractor resource management system with up-to-date records for availability, geography, capacity, rate structures, resumes, and skill matrices

  • Resource Tracker Maintenance:  Maintain the resource tracking software for the tracking of employees and partner/subcontractor involvement on active projects. Track margins, utilization, capacity and forecast demand.

  • Strategic Recommendations: Provide leadership with regular reporting and data-driven recommendations to influence firm-wide decision-making regarding resourcing

  • Quality Control:  Support continuous improvement of resource identification, utilization and future planning

  • Continuous Improvement: Develop and maintain best practices for Resource Management and seek to improve overall Resource Management strategy and utilization of resources in the Professional Service Operations workstream   

Services & Disciplines Supported

  • Architecture & Facility Design

  • Mechanical, Electrical, Plumbing (MEP) Engineering

  • Process Engineering (biopharma, advanced manufacturing, life sciences)

  • Automation, Controls, and IT/OT Integration

  • Project Management

  • Technical SME support

  • Commissioning, Qualification & Validation (CQV / CSV)

  • GMP-compliance consulting

  • Operational Readiness


SKILLS:

  • Connector and relationship-builder with credibility in the GMP industry

  • Strategic thinker who balances near-term delivery with long-term capacity planning

  • Comfortable negotiating rates, scope, and availability

  • Detail-oriented without losing sight of big-picture portfolio needs

  • Trusted partner to project managers, business development, and executive leadership

  • Strong candidate will possess the following key attributes:

  • Team player, hands-on attitude, willingness to be actively involved

  • Hard working, driven, results-oriented and focused on success

  • High ethical standards and integrity

  • Ability to perform work with little to no direction

  • Excellent oral and written communication

  • Personal computer and keyboarding

  • Critical thinking and problem solving

  • Time management, organizational and planning processes

  • Proficiency in staff management

  • Leadership

  • Risk-based engineering decision-making

  • Client management & executive communication - Exemplary customer service including attentive and active listening with management, employees, vendors and customers  

  • Cross-disciplinary coordination


KNOWLEDGE:

  • GMP regulatory knowledge

  • Operating standard office equipment including; personal computers, peripherals, and typical office equipment (telephone, copier, printers, scanners, etc.)

  • Microsoft Office Suite (Word, Outlook, PowerPoint, Excel) and other related software programs

  • Google Suite proficient


ABILITIES:

  • Highly skilled in managing multiple priorities and multi-tasking with frequent interruptions

  • Extremely flexible in times of change and can easily adapt to changing environments and priorities

  • Take initiative and plan ahead

  • Maintain a good attitude while working under pressure and defuse stressful situations

  • Work in a team environment and work effectively with other departments to accomplish goals

  • Work effectively and collaboratively with Directors of other workstreams

  • Works effectively with Officers of the company

  • Work independently with little or no supervision

  • Plan, conduct and attend meetings in person or via teleconference software


OTHER:

  • Willingness to travel locally, within 60 miles of residence, for full time support at client site

  • Willingness to travel outside of local area up to 30% of the time over a calendar year

  • All other duties as assigned


PHYSICAL REQUIREMENTS:

The position requires intermittent physical activity of sitting, standing, walking, bending, stooping, crouching and lifting up to 25 pounds on occasion.  If you cannot do one of these physical requirements cGMPnow will make reasonable accommodations.  Must be able to talk, write and understand the English language. Able to type/keyboard or enter data using a computer up to 8 hours per day.  Must possess normal manual dexterity and eye-hand coordination.   

cGMPnow is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: cGMPnow is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. cGMPnow will not tolerate discrimination or harassment based on any of these characteristics. 

The term “protected class” refers to groups of people who are legally protected from being harmed or harassed by laws, practices, and policies that discriminate against them due to a shared characteristic (e.g. race, gender, age, disability, or sexual orientation).

Disclaimer:

The preceding job description has been designed to indicate the general nature and level of work performed by the employee(s) within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this position.  Job descriptions are not intended as and do not create employment contacts.  The organization maintains its status as an at-will employer.

Dan Swanson